Frequently Asked Questions
Q: WHAT ARE YOUR SHIPPING OPTIONS?
A: We currently ship worldwide. Shipping is free on all orders. All orders with free shipping are shipped via the Jamaica Postal Service which may take 2-3 weeks for international orders. Local orders normally take 1-2 days via Zipmail or Knutsford Express.
Q: CAN MY EXTENSIONS BE DYED?
A: Yes. All extensions sold by us can be professional colored. We only provide 100% human hair that can do just about anything our natural hair can.
Q: HOW DO I CARE FOR MY EXTENSIONS?
A: We recommend washing your hair extensions with a moisturizing shampoo and conditioner.
While conditioner is on extensions, detangle from ends to root. Tip: Use a wide-tooth comb, denman brush or fingers.
FOR OUR AFRO KINKY: Detangle when damped, not dry. Do this until you have smoothed out the kinks.
Use a small amount of heat protectant on your extensions before styling.
It is important that you take care of your extensions as you would your own hair.