Frequently Asked Questions

Q: WHAT ARE YOUR SHIPPING OPTIONS?

A: We currently ship worldwide. Shipping is free on all orders. All orders with free shipping are shipped via the Jamaica Postal Service which may take 2-3 weeks for international orders. Local orders normally take 1-2 days via Zipmail or Knutsford Express. 

Q: CAN MY EXTENSIONS BE DYED?

A: Yes. All extensions sold by us can be professional colored. We only provide 100% human hair that can do just about anything our natural hair can.

Q: HOW DO I CARE FOR MY EXTENSIONS?

A: We recommend washing your hair extensions with a moisturizing shampoo and conditioner.

While conditioner is on extensions, detangle from ends to root. Tip: Use a wide-tooth comb, denman brush or fingers.

FOR OUR AFRO KINKY: Detangle when damped, not dry. Do this until you have smoothed out the kinks.

Use a small amount of heat protectant on your extensions before styling.

It is important that you take care of your extensions as you would your own hair.